BidGoat Privacy Policy
Last Updated: March 7, 2026
1. Introduction
Welcome to BidGoat ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
2. Information We Collect
2.1 Information You Provide
- Account Information: Username, email address, password, phone number
- Profile Information: Profile photo, shipping address, payment information
- Listing Information: Photos, descriptions, pricing for items you list
- Transaction Information: Bids, purchases, sales, messages between buyers and sellers
- Imported Ratings: Reviews and ratings from other platforms (eBay, Etsy, Amazon, etc.) that you voluntarily upload
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Information: App features used, items viewed, search queries
- Location Information: Approximate location based on IP address (we do not collect precise GPS location)
3. How We Use Your Information
We use your information to:
- Provide and maintain the BidGoat marketplace
- Process transactions and payments via Stripe Connect
- Send notifications about bids, purchases, shipments, and messages
- Verify imported ratings and reviews from other platforms
- Prevent fraud and ensure platform security
- Improve and personalize your experience
- Comply with legal obligations
4. How We Share Your Information
4.1 With Other Users
When you list items or make purchases, certain information is visible to other users:
- Your username and profile photo
- Your seller ratings (both BidGoat and imported ratings)
- Items you're selling
- Your shipping location (city/state only)
4.2 With Service Providers
- Stripe: Payment processing and escrow services
- Expo/React Native: App infrastructure and push notifications
- Firebase: Authentication and cloud messaging
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure password storage (hashed and salted)
- Payment information handled exclusively by Stripe (PCI-DSS compliant)
- Regular security audits
6. Your Rights and Choices
- Access: You can view and edit your account information in the app
- Deletion: You can request account deletion by contacting us at support@bidgoat.com
- Notifications: You can disable push notifications in your device settings
- Marketing: You can opt out of promotional emails
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years for legal and tax compliance.
8. Children's Privacy
BidGoat is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.
9. International Users
BidGoat is operated in the United States. By using the App, you consent to the transfer of your information to the United States.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or app notification. Continued use of the App after changes constitutes acceptance of the updated policy.
11. Third-Party Links
The App may contain links to third-party websites or services (e.g., Chrono24, eBay for watch appraisals). We are not responsible for their privacy practices.
12. California Privacy Rights
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising privacy rights